Browsing: Customer

Harnessing Blockchain for Enhanced Customer Loyalty in the Travel Sector – Image Credit Unsplash+    Traditional travel loyalty programs are not…

Let’s Play 20 Customer Experience (CX) Questions – Part One — Photo by Shepard Presentations, LLC. Let’s play 20 Questions.…

The Five Easiest Customer Service Tactics Anyone Can Do — Photo by Shepard Presentations, LLC. It’s the holiday season, and…

It’s a well known fact that consumers are less trusting of controlled content usually found on TV, magazines and direct…

Social media has proven to be a great tool for resorts to reach out to a wider audience online.  But…