Browsing: Guest

Hyatt has a relatively small footprint compared to Marriott and Hilton. But where Hyatt really shines is its loyalty program,…

Hotels spend a lot of money to get guests through the door. But once they’re in, most miss the opportunity…

HOLLYWOOD – Hard Rock International casinos, hotels and cafes worldwide celebrated Earth Hour 2025 on Saturday, March 22. Earth Hour…

Images by BPN Solutions BPN Solutions, one of the fastest-growing all-in-one hotel technology operation software providers, and HandiGo, a cutting-edge…

Guest satisfaction is not just about making guests happy. It drives revenue, builds your reputation, and keeps guests coming back.…

By now, hoteliers aren’t just talking about personalization—they’re actively rolling out new strategies to make it happen. In 2025, personalization…

Images by Mews Mews, the industry leading hospitality cloud, has been chosen by Pelham Hospitality to centralize operations, enhance the…

Hotel Amenities That Increase Bookings and Improve the Guest Experience – Image Credit Lighthouse    Turn hotel amenities into a competitive…

Sustainable Tourism: Balancing Hotel Needs and Guest Expectations – Image Credit Lighthouse    As conversations around sustainability grow across industries, hoteliers…

Leveraging Hotel Guest Personas for Improved Marketing Results – Image Credit TravelBoom Marketing    Understanding your guests is the key to…